Emergency Preparedness


North Carolina residents, who suffered losses and damage as a result of Hurricane Matthew, can get information about state and federal assistance at a Disaster Recovery Center (DRC)

Additional Location not listed on above document:Lenoir County opening Monday, Oct. 24.
 Location:                   
 NOVA Building
105 W. Caswell St.
Kinston, NC 28501


North Carolina Disaster Recovery Centers are Accessible to All Survivors

RALEIGH, N.C. – All North Carolina disaster survivors, including people with disabilities, can access resources at State/FEMA disaster recovery centers, or DRCs.  DRCs help survivors apply for federal assistance, learn about the types of assistance available, learn about the appeals process and get updates about applications. You can find the closest DRC by going online at www.fema.gov/drc. Hours are Monday through Saturday 9 a.m. to 7 p.m. and Sunday noon to 5 p.m.

Disaster Recovery Centers | FEMA.gov

www.fema.gov

A Disaster Recovery Center is a readily accessible facility or mobile office where survivors may go for information about our programs or other disaster assistance programs, and to ask questions related to your case. Representatives from the Governor’s Office of Homeland Security and Emergency Preparedness, the Federal Emergency Management Agency, U.S. Small Business Administration (SBA), volunteer groups and other agencies are at the centers to answer questions about disaster assistance and low-interest disaster loans for homeowners, renters and businesses.

Resources and Services available at DRCs

All DRCs are physically accessible and equipped with tools to accommodate disaster survivors’ needs.

Every disaster survivor has equal access to disaster information and assistance:

  • All DRCs offer effective communication options, including captioned phones, iPads with video remote interpreting, assistive listening devices, magnifiers and onsite American Sign Language (ASL) interpreters upon request.
  • Both Braille and Large Print FEMA documents are available.
  • If you need an accommodation or assistance due to a disability, please notify FEMA staff at the time of registration or anytime during the assistance process.

o   If you require a reasonable accommodation (ASL interpreting, Braille, large print, etc.) while visiting a DRC, call the appropriate Helpline number for support. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in most languages, and information on the registration process is available in ASL at http://www.fema.gov/media-library/assets/videos/111546.

Registration – Disability Integration | FEMA.gov

www.fema.gov

Public Service Anouncement to provide valuable information to disaster survivors who use sign language as their mode of communication.

Additional Services available

  • Accessible parking, ramps and restrooms are available to survivors.
  • If survivors cannot transport themselves to a DRC, FEMA will arrange a home visit. Call the FEMA Helpline to request assistance at 800-621-3362.

Survivors may also register for assistance in the following ways:

  • Online at DisasterAssistance.gov
  • Call the FEMA Helpline at 800-621-3362. Applicants who use 711 or Video Relay Service may also call 800-621-3362. Persons who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585.

NC Survivors Have 4 Ways to Register for Help from FEMA


 

Rx Open has activated for Hurricane Matthew.

hcr_logo

Click the Picture to view open pharmacies in your area of emergency.

 

 

 

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